FAQs

Practical answers to common questions

  • ALG-VA.COM supports business professionals, boards and established teams with structured work across diaries, meetings, documents and projects, including board-pack preparation, minute-taking, diary and inbox control, document formatting, travel planning and project coordination.

  • It begins with a short conversation to understand your priorities and current setup. From there, a written outline or quote is provided, confirming the scope, timescale, and next steps before any work begins.

  • No. Work is delivered within your existing setup, Microsoft 365, Google Workspace, or other mainstream tools. No new software is required unless you wish to make changes.

  • Time is logged in real time and summarised clearly at the end of each month (or at project completion for fixed-fee work). You’ll always know exactly how time has been used.

  • Yes. Remote attendance via Teams, Google Meet, or Zoom is standard practice. On-site support can be arranged by prior agreement where location and timing allow.
    When travel is required, travel time and costs are chargeable and will be confirmed in advance.

  • Invoices are issued monthly and payable by bank transfer within seven days. Retainers are agreed in advance for each month, and any changes require one month’s notice.

  • Absolutely. All information, documents, and correspondence are treated as strictly confidential, with secure handling and storage throughout.

  • Yes. Support is provided remotely and can accommodate different time zones with agreed working hours where required.

Still have a question?
Contact ALG-VA.COM to arrange a short, no-obligation conversation.