FAQs
Practical answers to common questions
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ALG-VA.COM supports business professionals, boards and established teams with structured work across diaries, meetings, documents and projects, including board-pack preparation, minute-taking, diary and inbox control, document formatting, travel planning and project coordination.
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It begins with a short conversation to understand your priorities and current setup. From there, a written outline or quote is provided, confirming the scope, timescale, and next steps before any work begins.
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No. Work is delivered within your existing setup, Microsoft 365, Google Workspace, or other mainstream tools. No new software is required unless you wish to make changes.
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Time is logged in real time and summarised clearly at the end of each month (or at project completion for fixed-fee work). You’ll always know exactly how time has been used.
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Yes. Remote attendance via Teams, Google Meet, or Zoom is standard practice. On-site support can be arranged by prior agreement where location and timing allow.
When travel is required, travel time and costs are chargeable and will be confirmed in advance. -
Invoices are issued monthly and payable by bank transfer within seven days. Retainers are agreed in advance for each month, and any changes require one month’s notice.
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Absolutely. All information, documents, and correspondence are treated as strictly confidential, with secure handling and storage throughout.
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Yes. Support is provided remotely and can accommodate different time zones with agreed working hours where required.